Service Program

CSC - Customer Service Contract (Parts & Service)

Customer Service Contract (CSC) is an agreement between you and Power Ram Sdn Bhd, where Power Ram will manage your equipment service needs. Power Ram will provide solutions that are tailored to suit your business needs and this can range from simple Preventive Maintenance Programs to Total Maintenance & Repair.

Our CSC is flexible for whatever requirements you may have:

  • Preventive maintenance to reduce risk on pre-mature failure.
  • Guaranteed machine availability to ensure zero unplanned down time.
  • Fixed maintenance and repair cost, lower operating cost, higher machine availability.
  • Enjoy the benefits of better field response time, fixed cost per operating hours for cost control.
  • More control over budgeting and planning and ultimately have enough time to focus on their core business.

Through the CSC service program; our customers will enjoy the above benefic and reduce risk on down time of the machine while Power Ram manages the equipment.


The key to productivity

Correctly matching the right tool and parts to the job application is critical to achieving the highest level of production with lowest possible operating costs.


We offer product training on our products as well as operator training to ensure that you are achieving the maximum return on your capital investment.

We believe in after sales market support to our customers. Our After Sales Market department comprises of experience service engineers and mechanics, list of supporting equipment and material equipment to complement in our services.

This will enhance the quality of our work, instills confidence to our existing customers as well as expanding the overall business.




Power Ram Sdn Bhd (HQ)
22-2, Jalan Paragon Utama 1,
Taman Paragon Utama,
68100 Selayang, Selangor

Power Ram Sdn Bhd (Workshop)
Lot 26861-A, Jalan 2/12D,
Batu 4 ½, KG Seri Batu,
51100 Kuala Lumpur.